Policies

Quality, Environmental and Safety Policy

Quality and Environmental Policy

Foster a customer-oriented quality culture and innovative mindset with the intent to develop, manufacture, deliver, service, and continuously improve the most reliable EV technology in the market.
Engage associates, suppliers, business partners, customers, and stakeholders as an inclusive and collaborative team towards the improvement of quality and environmental objectives.
Adapt and sustain an Environmental Management System that is consistent with our Zero Emission objectives to prevent pollution, minimize waste, recycle, and utilize materials efficiently.
Commit to focus on our Safety, Quality, and Environmental standards, that improve our carbon footprint and reduce carbon emissions.
Comply with all relevant laws, regulations, and compliance obligations.

Safety Policy

We are dedicated to ensuring a safe workplace for our employees while delivering safe and high-quality products, adhering to applicable safety standards and regulations, minimizing risks, and continuously improving processes to protect our workforce and customers.

ISO Certifications

At Proterra, we want customers to feel confident they can depend on our innovative products driving the electric revolution. That’s why in 2020 we officially secured two important ISO Certifications, which guarantee that everything from the design to the delivery of our products meets the Quality and Environmental Management Systems standards established by our customers of ISO:

Canada's Act Against Forced Labor Policy

Cookies Policy

Our Cookies Policy was last updated on Oct. 18, 2022.

Proterra's Cookies Policy explains what Cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, or the information we collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Proterra Inc.
“Cookies” means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
“Website” refers to the Proterra website, accessible from proterra.com.
“You” means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The Use of Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Cloudflare
Purpose: These Cookies allow us to support Cloudflare Bot Management.

Tracking and Performance Cookies

Type: Persistent Cookies
Administered by: Google Analytics
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features, or new functionality of the Website to see how our users react to them.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser’s official web pages.

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

By visiting this page on our website: proterra.com/contact.
By sending us an email: [email protected].

Privacy Policy

Our Privacy Policy was last updated in August, 2018.

Welcome to our website. Proterra works to meet communities’ needs for safer, more reliable and cleaner transit by making the world’s best-performing zero-emissions buses. This Privacy Policy describes how Proterra Inc. (“Proterra,” “we,” or “us”) collects, uses, and shares personal information collected through or in connection with our website, www.proterra.com (the “Site”). By using our Site, you are agreeing to the terms of this Policy.

Information We Collect

Information Your Provide To Us
We collect information you provide directly to us, such as when you fill out a form, send us an email, or request information. The types of information we collect may include your name, email address, and phone number.
Information We Collect Automatically
When you visit the Site, some information is automatically collected, such as your computer’s IP address, browser type, system type, the content and pages that you access on the Site or Service, “referring URL” (i.e., the page from which you navigated to the Site), the pages from which you navigate to and from the Site, and the time you spend on the Site. We collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”).

How We Use The Information We Collect

We are not in the business of selling personal information about our users to third parties. We may disclose information about our users, including personal information, to trusted third-party service providers (such as data storage and processing providers) that assist us in our work. We limit the personal information provided to these service providers to what is reasonably necessary for them to perform their work for us.

We may use information that you provide to us or that we collect automatically for various purposes, including:

To administer, operate, and improve our Site;
To respond to an email, inquiry, or request sent by you;
To send you newsletters and other communications in order to provide you with information you request or that we think may be of interest to you. You may opt out of such communications at any time by following the instructions in each newsletter or other communication;
To prevent fraud and to ensure the safety and security of the Site;
To comply with applicable legal obligations, such as responding to a subpoena or a court order, or to protect our rights.

In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of our business assets.

Cookies

Cookies are small amounts of data that may be placed on your device when you visit a website. Like many companies, we use cookies on our Site to track information about your use of our Site, such as which pages you visited, the date when you last looked at a specific webpage, or to recognize you as you click through pages on our site.

Most web browsers can be set to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser is different, but you should be able to find out how to change your cookie preferences by selecting the browser’s “help” menu. Note that if you disable or delete cookies, some features of our Site may no longer display properly. You can learn more about cookies by visiting www.allaboutcookies.org.

Google Analytics

Google Analytics collects information such as how often users visit our Site, what pages they visit when they do so, and what other sites they used prior to coming to our Site. We use this information to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use. To opt-out of being tracked by Google Analytics, visit the Google Analytics opt-out page.

California "Do Not Track" Disclosure

“Do Not Track” is a setting available in most web browsers setting that asks a web application to disable its tracking of an individual user. There is currently no consensus yet on how companies should respond to Do Not Track signals. At this time, Proterra does not respond to Do Not Track signals. You can learn more Do Not Track by visiting https://allaboutdnt.com.

Links

For your convenience, our Site may contain links to other websites that we do not own or operate. Please be aware that this policy does not apply to any such third-party website. will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties.

International Visitors

Our Site is hosted in the United States and is generally intended for United States visitors. If you visit from other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this Policy.

Security

We use reasonable security measures that are designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk.

Updates To This Policy

We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the policy. By continuing to use the Site after such updates, you are agreeing to the terms of the then-current Policy. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.

Choice

If you receive marketing or promotional communications from us, you may unsubscribe at any time by following the instructions contained within the message that we send. You may also opt-out from receiving marketing or promotional communications from us by sending us an email or by writing to us at the address below. Please be aware that even if you opt-out of marketing and promotional communications, you may still receive messages regarding any accounts you maintain with us, or in response to emails or requests you send to us.

If you have any questions, comments, or concerns about this Privacy Policy, please contact us using the following contact information:

Proterra Powered LLC
1815 Rollins Road
Burlingame, CA 94010
[email protected]